Privacy policy
Privacy Policy
At Designsvgfile.com (the “Site” or “we”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and share your Personal Information when you visit or make a purchase from our site.
Contact Us
If you have any questions, need more information, or wish to file a complaint, feel free to contact us via email at designsvgfile@gmail.com or mail us at:
DESIGNSVGFILE LTD
71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
Personal Information We Collect
When you visit Designsvgfile.com, we collect information about your device, browsing behavior, and any data required to process your purchases. This is referred to as “Personal Information.” Below is what we collect and why:
Device Information
- Purpose: To load the site properly and analyze its usage to improve performance.
- Source: Automatically collected via cookies, log files, and similar technologies.
- Disclosure: Shared with Shopify and other service providers.
- Data Collected: Browser version, IP address, time zone, pages viewed, and interaction with the site.
Order Information
- Purpose: To process orders, payments, shipping, and confirmations, and to communicate with you.
- Source: Information provided by you.
- Disclosure: Shared with Shopify, payment gateways, and shipping partners.
- Data Collected: Name, billing/shipping address, payment info, email, and phone number.
Customer Support Information
- Purpose: To provide support and resolve issues.
- Source: Information provided by you.
- Disclosure: May be shared with customer support providers.
- Data Collected: Additional relevant details that help us assist you.
Sharing Your Information
We share your Personal Information with service providers that assist in fulfilling orders and providing services. For example:
- Shopify: Powers our store (read their privacy policy here).
- Compliance: We may share your information to comply with legal requests.
Cookies
Cookies enhance your experience on our site by remembering preferences and collecting analytical data. Here’s a breakdown of the types of cookies we use:
| Name | Function | Duration |
|---|---|---|
| _ab | Used in connection with admin access | 2 years |
| _secure_session_id | Used for site navigation | 24 hours |
| cart | Used with shopping cart functionality | 2 weeks |
You can manage cookies in your browser settings, but please note that disabling them may affect the functionality of our site.
Behavioral Advertising
We use your Personal Information for targeted advertising and marketing. This includes tools like Google Analytics (opt-out here) and other advertising platforms. You can also manage ad preferences through services like:
Your Rights
If you are a resident of the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including access, correction, and deletion of your data. To exercise these rights, contact us via the information provided above.
If you’re a California resident, you are protected under the California Consumer Privacy Act (CCPA), which includes the right to know what information we collect, the right to request deletion, and more. Please reach out if you'd like to exercise these rights.
Changes to This Policy
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Any updates will be posted here with the revised date.
Last updated: 15th, September 2024