Refund policy
Thank you for your purchase. Please read our refund policy carefully before completing your order.
Digital Product Nature
All products sold on this website are digital downloads. Once a purchase is completed, the product is delivered electronically and cannot be returned.
No Refunds
Due to the nature of digital items, all sales are final, and we do not offer refunds, exchanges, or cancellations after purchase.
Exceptions
We may consider a refund only under the following circumstances:
- You purchased the same item more than once by mistake
- You cannot access our website due to a server outage or other issues.
If any of the above apply, please contact us within 3 days of purchase.
File Issues & Support
If you experience any problems with your download (such as file errors or compatibility issues), we are happy to assist you. Please contact us, and we will ensure you receive a working file.
Compatibility Responsibility
It is the buyer’s responsibility to ensure that the file format is compatible with their software or machine (e.g., Cricut, Silhouette, etc.) before purchasing.
Unauthorized Sharing
All digital products are for personal or licensed use only. Reselling, sharing, or distributing files without permission is strictly prohibited.
Contact Us
If you have any questions or need assistance, please contact us via our website. We are always happy to help.